It's important to keep track of your orders and see their progress. To do this, you can view all your orders under Order History!
- Click on your name at the top right hand corner of the website.
- Click the Order History button.
- Click the "View" button to see each order in detail.
You can also see the status of each order. All statuses are in the following order:
- When you first place the order, the status will be Pending Confirmation.
- After customer approves and pays for the order, the status will change to Paid - In Progress
- When you complete the order and click the button "Mark as Ready", the status will change to Ready for Collection
- When the customer collects the order and clicks the button "Mark as Collected," the status will change to Completed
- If the admin has helped refund the order, the status will change to Refunded.